At Malik Dispatch, we are committed to protecting your privacy and ensuring that your personal and business information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.
Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Phone number
- Email address
- Mailing address
b. Business & Operational Information
- Truck and company details
- MC/DOT numbers
- Load preferences and route data
- Payment and billing information
c. Technical Information
- IP address
- Device and browser type
- Usage data from our website or communication platforms
How We Use Your Information
Malik Dispatch uses your information to:
- Provide dispatching services and manage load assignments
- Communicate updates regarding loads, routes, and schedules
- Handle paperwork, negotiations, and broker communications
- Process payments and maintain financial records
- Improve our services and customer support
- Ensure compliance with legal and regulatory requirements
Information Sharing
We respect your privacy and do not sell your personal information. However, we may share your information with:
- Freight brokers and shippers for load coordination
- Payment processors for billing and transactions
- Legal or regulatory authorities when required by law
All third parties are expected to maintain confidentiality and use your data only for necessary service-related purposes.
Data Security
We implement appropriate security measures to protect your information from unauthorized access, disclosure, or misuse. Despite our efforts, no method of transmission over the internet is 100% secure.
Data Retention
We retain your information only as long as necessary to provide our services, fulfill legal obligations, and resolve disputes.
Your Rights
You have the right to:
- Access or request a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
Cookies & Tracking
If you use our website, we may use cookies to enhance user experience and analyze traffic. You can control cookie settings through your browser.
Changes to This Policy
Malik Dispatch reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy, you can contact us at: malikdispatch1@gmail.com or +17082523069